Returns & Exchanges
 

We are certain that you will feel good carrying your new Pretty Green Bag, but if for some reason you would like to return it or exchange it, contact us at help@prettygreenbag.com with the following information and we will help you with processing the return or exchange. Returns and exchanges need to be received by us within 14 days of you receiving it. Customers will be responsible for return shipping expenses. Please note that items must be returned to us in the original condition that it was received. (i.e. no tears, stains, etc).

Order Number
Name, Complete Address
Email addresss
Product(s) ordered
Explanation for return/exchange